Sunvoy email templates, broadcasts, and ad-hoc messages now support two editing modes: Rich Text and HTML. Teams can paste a complete HTML email document, preview how it will appear, and continue using Liquid placeholders for personalized content.

Why This Matters

Marketing and customer experience teams often need more control over email design than a standard rich-text editor can provide.

Full HTML mode makes it easier to use professionally designed email layouts, maintain consistent branding, and bring existing email code into Sunvoy without rebuilding it block by block. Installers can create more polished project updates, customer broadcasts, promotional campaigns, and post-install communications while keeping those messages connected to their Sunvoy workflows.

How It Works

When creating or editing an email, users can switch between:

• Rich Text for straightforward formatting inside the visual editor

• HTML for pasting and editing a complete HTML document

Sunvoy renders the HTML in the email preview so teams can review the layout before sending or saving it.

Liquid placeholders remain supported in HTML mode, allowing emails to include dynamic information such as customer or project-specific details. The feature is available for email templates, broadcasts, and individual ad-hoc emails