June 10th, 2025

Automate O&M tasks based on Inverter Error Codes.

Our goal is to assist the O&M department in triaging and automating some of the tedious tasks.

You can now create automations based on inverter error codes using a new trigger called System Status.

This trigger provides a dropdown list of all supported inverter error codes, allowing you to build smart, targeted workflows around specific system issues.

For example, if an inverter reports a communication error, you can set up an automation to:

  • Wait 1 day (in case it self-resolves)

  • Then, automatically notify the O&M team or the associated project manager

With this update, you can also:

  • Send text message alerts for high-impact situations

  • Set conditional filters based on customer name, location, system size, or other CRM data

This feature gives you more control over how your team responds to system issues, helping you reduce downtime, prioritize urgent cases, and provide faster support to homeowners.

Note: Be careful with this trigger. With great power comes great responsibility. It’s possible to generate hundreds or thousands of alerts all at once, so be smart and think about adding extra filters.